Library/Application Support/Adobe/OOBE/Configs/Īnd reinstall the CC Desktop app to fix the issue. Uninstall the Creative Cloud Desktop app, delete the ServiceConfig.xml file here:
The same file seems to be the root of the same issues on Mac OS. Run the Adobe Creative Cloud Cleaner Toolĭownload and install the Adobe Creative Cloud Desktop app from Mac OS Click the Apps tab to display a list of installed apps. (Click the Creative Cloud icon in your Windows taskbar or macOS menu bar). From the list of installed programs, select Adobe Acrobat and click Uninstall. If you no longer want an app, uninstall it using the Creative Cloud desktop app and not the Trash or Recycle bin. In the Control Panel, select Programs > Program and Features. In the Run command box, type Control Panel and press OK. If that doesn't work, a full uninstall/reinstall has been demonstrated to work:ĭelete the same ServiceConfig.xml file above (this may ask for elevation on Windows) Open the Run command box - press the Windows key and the R key. If that's the case, follow the steps here under 'Enable Apps panel retrospectively using the ServiceConfig.xml file' and restart the CC Desktop app. After an uninstall of the serialized version of CC and a reinstall as a named-user, the Apps tab may continue to be missing. Some serialized versions of the Adobe Creative Cloud installers suppress the Apps tab from being visible in the CC Desktop app.